Review by Joyce A.

AAA Administrative Office

Terrible Customer Service in Lancaster Ca

I received a 660.00 monthly bill up from a 300.00 monthly policy! I called to discuss the chamges and to speak to a supervisor. First David transferred me to an automatic machine, refusing to allow mw to speak to a sup, then when I called back hung up in my face ! I called again only for Isaac to play on the phone( it sounded like the David again!) He hung up also after telling me to call back. I called the Corporate office in Costa Mesa and no one ever picked up. Terrible customer service. I'm going to go to Progressive.

Response by AAA Administrative Office